Effective Date: June 18, 2025
Legacy Property Management, a division of Highland Ventures LTD (“we,” “us,” “our”), values your privacy. This policy explains how we collect, use, and protect your information in connection with text message communications.
1. Information We Collect
We collect the following personal information through our website forms, rental applications, leasing inquiries, and direct communications:
• Phone numbers
• Names
• Email addresses
• Property addresses
We do not collect IP addresses, cookie data, or tracking information for messaging purposes.
2. How We Use Your Information
We use phone numbers to communicate with tenants and applicants about:
• Rent reminders
• Maintenance updates
• Other necessary, transactional property-related information
We do not send promotional or marketing text messages.
3. Consent to Receive Messages
By providing your phone number via rental applications, forms, or direct inquiries, you consent to receive transactional text messages from Legacy Property Management. All messages are sent manually by our staff in response to your inquiry or to fulfill property management obligations.
4. Opting Out of Text Messages
You may opt out of receiving text messages at any time by replying STOP to any message. Once we receive your opt-out request, we will cease sending you further text messages related to your account.
5. Data Retention and Security
We retain your phone number and related contact information indefinitely to manage our ongoing relationship with you as a tenant or applicant. We do not sell, rent, or share your phone number or personal data with third parties.
6. Data Privacy Rights
While we operate exclusively in the United States and are not subject to GDPR or CCPA at this time, we are committed to respecting your privacy. If you have questions or concerns about your data or wish to update or delete your contact information, you may contact us using the information below.
7. Contact Us
If you have any questions about this policy or your communication preferences, please contact us:
Highland Ventures LTD – Legacy Property Management
209 Powell Place, Brentwood, TN
Email: [email protected]
Phone: 847-904-9000